Shipping policy

Shipping Policy – THE CLASSY BRAND

Order Processing
We aim to process and dispatch all orders within 1–3 business days (Monday–Friday, excluding public holidays). Once your order is shipped, you’ll receive a confirmation email with tracking information.

Shipping Destinations
We currently ship within Australia only.

Shipping Cost
Shipping is completely FREE for all orders. No hidden fees or charges—what you see at checkout is all you pay.

Delivery Times
We use reliable courier services to ensure your order arrives safely and on time. Typical delivery times:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

Delivery times may vary due to factors beyond our control, such as courier delays or public holidays.

Order Tracking
Once your order is dispatched, you’ll receive an email with a tracking number so you can monitor your order until it arrives.

Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of delivery. We will work with you to replace the item or arrange a refund in accordance with Australian Consumer Law.

Additional Information

• Please ensure your shipping address is correct at the time of purchase.

• We are not responsible for delays caused by incorrect addresses or circumstances beyond our control.