Shipping policy

Shipping Policy โ€“ THE CLASSY BRAND

Order Processing
We aim to process and dispatch all orders within 1โ€“3 business days (Mondayโ€“Friday, excluding public holidays). Once your order is shipped, youโ€™ll receive a confirmation email with tracking information.

Shipping Destinations
We currently ship within Australia only.

Shipping Cost
Shipping is completely FREEย for all orders. No hidden fees or chargesโ€”what you see at checkout is all you pay.

Delivery Times
We use reliable courier services to ensure your order arrives safely and on time. Typical delivery times:

  • Standard Shipping: 3โ€“7 business days

  • Express Shipping: 1โ€“3 business days

Delivery times may vary due to factors beyond our control, such as courier delays or public holidays.

Order Tracking
Once your order is dispatched, youโ€™ll receive an email with a tracking number so you can monitor your order until it arrives.

Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of delivery. We will work with you to replace the item or arrange a refund in accordance with Australian Consumer Law.

Additional Information

  • Please ensure your shipping address is correct at the time of purchase.

  • We are not responsible for delays caused by incorrect addresses or circumstances beyond our control.